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Where does James live?
What is James’s Postal Code?
Who answered the phone?
What is the name of the caller?
What company did James phone?
Who did James want to speak to?
Who is calling to enquire about his reservation?
When is the caller’s reservation?
What change does the caller want to make to his reservation?
Who answered the phone?
Is Mr. Smith available to take the call?
What is the callers’ contact details?