Practica lo aprendido aquí
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Question 1 of 6
1. Question
El cliente dice: “Excuse me, I ordered the brochetta without onions”. ¿Qué solución te parece la más apropiada?
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Question 2 of 6
2. Question
Ordena las palabras para obtener una frase:
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Let
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me see
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do
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I can
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what
View Answers:
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Question 3 of 6
3. Question
¿Cuál de estas frases sirve para pedir disculpas?
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Question 4 of 6
4. Question
Rellena los huecos con las palabras que faltan:
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Rellena los huecos con las palabras que faltan:
We’re looking to seeing you again. (Esperamos verle muy pronto)
It’s my . (El placer ha sido mío)
I’ll it right now. (Me encargaré de esto ahora mismo)
I’ll it for you. (Se lo cambiaré)
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Question 5 of 6
5. Question
Arrastra cada frase con la que le corresponde:
Sort elements
- I apologize for the inconvenience. Let me see what I can do.
- I’m sorry to hear that. Can I offer you something else?
- I'll change it for you
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Excuse me, we have been waiting for 40 minutes!
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I didn't like the meat, it was dry
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Excuse me, this coffee is cold
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Question 6 of 6
6. Question
Escribe un diálogo lo más completo que puedas en el que incluyas una interacción de principio a final incluyendo:
- Recibir y sentar a los clientes
- Tomar nota
- Hacer modificaciones
- Hacer recomendaciones
- Pagar
- Gestionar una queja o un agradecimiento
- Despedirse
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This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted.